Responsible Gaming at pp44

Our Commitment to Responsible Gaming

At pp44, we believe that gambling should always be an enjoyable form of entertainment — not a source of financial stress or personal hardship. As Bangladesh's trusted online gaming destination, we take our responsibility seriously by providing our players with the tools, information, and support they need to stay in control of their gaming activity at all times.

Whether you are placing bets on cricket matches during the BPL season, spinning the reels on our slots, or enjoying live casino tables, every session at pp44 should be played within your personal boundaries. Our platform is designed to make it easy for you to set those boundaries and to seek help if things ever go beyond a healthy level of play.

Self-Exclusion: Taking Control

Self-exclusion is one of the most powerful tools available to players who feel their gambling has moved beyond healthy entertainment. When you activate self-exclusion on pp44, you are making a firm commitment to step back and regain control. Here is how it works:

• Contact our support team at [email protected] to request self-exclusion for a period of your choosing.
• Your account will be suspended immediately and you will not be able to log in or deposit during the exclusion period.
• Any remaining balance will be returned to your registered bKash, Nagad, or Rocket account.
• After the exclusion period ends, you may request account reinstatement after a mandatory cooling-off review.

Know the Warning Signs of Problem Gambling

Problem gambling can develop gradually and may not always be obvious at first. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Gambling more than you intend to or chasing losses to recover money.
• Neglecting work, family, or personal responsibilities due to time spent gambling.
• Borrowing money or selling possessions to fund gambling sessions.
• Feeling anxious, irritable, or restless when not gambling.
• Hiding gambling activity from family members or close friends.

Responsible Gaming — Common Questions

How do I set a deposit limit on pp44?

Log in to your pp44 account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately. Raising a limit requires a 24-hour cooling-off period to protect players.

Can I take a break from gambling without closing my account permanently?

Yes. pp44 offers a Time-Out feature that lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. Your account and balance remain intact and you can return after the period ends.

What should I do if I think I have a gambling problem?

Stop playing immediately and contact our support team at [email protected]. Request a self-exclusion or time-out to give yourself space. Talk to someone you trust about how you are feeling. Remember: seeking help is a sign of strength, not weakness. We are here to assist you without judgement.

Is pp44 available to players under 21?

No. pp44 strictly enforces a 21+ age policy. Players must be at least 21 years old to register, deposit, and play. We carry out age verification checks during account registration. If a player is found to be underage, their account will be closed immediately and any deposits returned.